Terms and Policies
Our jewelry is made of the finest quality natural stones. We will make every effort to send the stones as pictured however stone shape and cut may vary according to availability.
The information about the metaphysical properties of stones on this website is intuitive and not scientifically verified. It is for general reference purposes only. This field is speculative and explorative. Individuals need to use discrimination to determine what is true for them. We cannot guarantee any results with any stone or jewelry item. We do not advocate the use of stones as a substitute for medical or psychological care. Our stones are not intended to treat or cure any disease.
Thank you for choosing zenjewelz.com!
It is our commitment that you are 100% satisfied with your purchase. We are known for the superior quality of gemstones that we use in our jewelry, ideal for therapeutic healing results. We do not advise as medical professionals and we do not guarantee results on any of our products but we have witnessed many miracles and we hope for you to be one of them! If for some reason you are not completely satisfied with your purchase please contact us within 2 weeks of your purchase and we will gladly refund your money or exchange your item. Your item must be returned in its original packaging and in new condition.
PLEASE NOTE: PET NECKLACES ARE NON-REFUNDABLE DUE TO THE CUSTOM SIZING THAT WE OFFER
Here at zen jewelz we have a free repair policy on all of our classic stretch bracelets WITHIN 6 MONTHS OF PURCHASE. (Please contact us to confirm receipt of purchase) We will repair your bracelet free of charge providing that you still have all of the sterling silver parts and gemstones. You must include a note stating the nature of your repair, your name, return shipping address, telephone number, email address and wrist size (small, average, large). Please also include $5 for return shipping and handling. We will send you an email with your tracking number once the repair has been shipped. Allow up to 2 weeks for repairs to process.
PO Box 2323
Wayne, NJ 07474
IF BRACELET IS OLDER THEN 6 MONTHS OLD:
We charge a small fee for repair providing that you still have all of the sterling silver parts and gemstones. Please include $10.00 for the repair and $5.00 for return shipping and handling. You must include a note stating the nature of your repair, your name, return shipping address, telephone number, email address and wrist size (small, average, large). We will send you an email with your tracking number once the repair has been shipped. Allow up to 2 weeks for repairs to process.
PO Box 2323
Wayne, NJ 07474
If your repair is something other than a classic stretch bracelet, please contact us to advise how to get your repair handled in the quickest manner.
Wearing, cleansing and activating your gemstones
zen jewelz is a lifestyle brand of jewelry and is meant to be worn daily. The gemstones are delicate and we recommend that you do not sleep or exercise with them on. To clean the gemstones, can use gentle soap and warm water. To activate your gems for your intended purpose, hold them in your hands and picture light surrounding them. Say out loud: “ I dedicate these crystal gems for my highest good, to be used in light and love.” If you want to attract love, or if you are seeking healing (say precisely what you wish to happen.) “I program these crystals for (state your purpose).